Emotional hazards refer to the psychological stressors associated with work, such as dealing with difficult customers or managing personal emotions in a professional setting. Managing these demands involves understanding when and where these demands occur and how they can be minimised to ensure positive health outcomes. Actions like encouraging regular debriefing sessions and peer support groups can help for more acute incidents but how do we manage micro aggressions that can build up over time. In this webinar, you’ll learn about our changing working environment, the different types of emotional demands and how we can manage them effectively.