Patrick is a WSH Manager at Singtel with 22 years of experience as a safety practitioner. He specialises in fire safety, WSH management systems, auditing, incident investigation, workplace inspections, risk management and safety training including BCLS, CPR and AED. Throughout his career, Patrick has championed strong safety culture and continuous improvement initiatives. His achievements include the Singtel Spot Award (Individual), the WSH Performance Award (Silver) 2025 and the Friend of Singapore Red Cross Award 2025, reflecting a deep commitment in protecting lives and promoting workplace excellence.

In 2025, he contributed in maintaining high WSH standards by supporting the successful re-certification of ISO 45001, BizSafe Star and Partner certifications, ensuring continued compliance and system robustness. As a member of the organising workgroup, he supported the planning and execution of the annual Singtel WSH Day, promoting workplace safety awareness through leadership talks and interactive activities attended by senior management and staff. He participated in the trial phase of the electronic Permit-to-Work system, providing operational feedback to strengthen governance over contractors’ activities and improve permit approval efficiency. To enhance emergency preparedness, he sourced portable water monitors to strengthen the CERT team’s firefighting capabilities for EV-related incidents, while training was facilitated by my superior. In collaboration with Singapore Red Cross volunteers, he co-developed a step-by-step CPR and AED instructional video for their iConnect app to refresh staff on emergency response protocols. He also sourced and replaced ageing AED units with new-generation sets to ensure reliability and operational readiness.

In 2025, he implemented several Workplace Safety and Health initiatives to strengthen emergency preparedness and operational safety. He sourced and introduced portable water monitors to enhance the CERT team’s firefighting capabilities, particularly in addressing EV-related fire risks, improving response readiness and reducing potential property damage. He also sourced and replaced ageing AED units that had exceeded their operational lifecycle with new-generation models to ensure reliability during medical emergencies. To further enhance life-saving competency, he co-developed a step-by-step CPR and AED instructional video, in collaboration with Singapore Red Cross volunteers, for deployment via the iConnect app to provide staff with accessible refresher guidance on emergency response protocols. Additionally, he contributed operational insights during the trial phase of the electronic Permit-to-Work system to strengthen contractor governance and improve permit processing efficiency. These initiatives collectively reinforced workplace safety standards, emergency response capability, and a proactive safety culture.

His influencing capability has been key in successfully implementing these initiatives through strategic insight and collaborative engagement. He discussed operational observations and potential risks, including EV-related fire hazards with my superior, supporting the decision to source portable water monitors for the CERT team. For AED replacement, he highlighted risks of ageing units with evidence-based assessments, demonstrating that timely action would protect staff and safeguard operations. In developing the CPR and AED instructional video, he collaborated with Singapore Red Cross volunteers, discussing content and approach while they provided technical guidance to ensure accuracy and practicality. During the Permit-to-Work system trial, he applied operational experience to provide constructive feedback, influencing design improvements that enhanced usability and governance. Across all initiatives, he used clear communication, data-backed rationale, and collaborative problem-solving to gain buy-in, foster engagement and reinforce a proactive safety culture, ensuring workplace safety improvements were effectively implemented and sustained.

The initiatives he contributed in 2025 had a measurable and lasting impact on workplace safety performance and culture at Singtel. Sourcing portable water monitors enhanced the CERT team’s readiness for EV-related fire incidents, strengthening emergency response capability and reducing potential property damage. The replacement of ageing AED units and the co-development of the CPR and AED instructional video via iConnect provided staff with reliable equipment and accessible life-saving guidance, improving emergency preparedness and confidence. Supporting the Permit-to-Work system trial helped refine processes for contractor oversight, promoting safer work practices and greater operational governance. Additionally, his involvement in WSH Day and other awareness initiatives reinforced a proactive safety culture, encouraging engagement and ownership among staff at all levels. Collectively, these efforts went beyond routine compliance by embedding practical tools, knowledge and behaviours that strengthened both safety performance and the workplace’s resilience, demonstrating a commitment to continuous improvement and fostering a culture where safety is a shared responsibility.

A safety influencer demonstrates credibility, collaboration, communication and the ability to inspire proactive safety behaviours. Credibility comes from hands-on experience and knowledge of safety systems, earning trust in guidance. Collaboration involves engaging stakeholders and working with teams to implement effective solutions, while communication ensures risks and protocols are shared clearly. A true influencer motivates others to take ownership of safety.

At Singtel, he has demonstrated these attributes through multiple initiatives. He sourced critical equipment, including portable water monitors and AED units, and co-developed CPR and AED instructional materials. He contributed operational feedback during the Permit-to-Work trial and supported WSH Day activities to foster engagement. Through clear communication, collaboration and advocacy, he has influenced staff and management to prioritise workplace safety, achieve measurable improvements, and nurture a culture of shared responsibility, embodying the values of a WSHAsia Safety Influencer.

22 Years